Timberzone Ltd. Terms and Conditions
1.
Definitions:
1.1
The Company means
Timberzone Ltd.
1.2
The Customer means the
business customer or consumer of the Company.
1.3
The ‘Contract’ means any
contract for sale of goods and or services by the
Company to the Customer
1.4
The ,Goods’ and
‘Services’ mean any materials or services forming the subject of
the contract and all components therein.
2.
Quotations:
2.1
All quotations by the
Company are subject to acceptance within 28 days. The Company reserves
the right to withdraw a quotation at any time before it has been
accepted by the Company. No quotation issued by the company shall
constitute an offer to supply goods.
2.2
Verbal quotations for
stock availability are correct at the time given by the Company, but
unless confirmation of an order, along with received payment is given by
the Customer, the Company cannot guarantee stock availability.
2.3
Quotations are only valid
in writing & signed by authorized personnel , or in the form of a
pro-forma invoice.
3.
Delivery:
3.1
It is the Customers
responsibility to provide adequate labour for unloading. The Company may
from time to time be able to provide labour at a pre-agreed charge.
3.2
The Company has no
responsibility or liability for the unloading of goods on site or for
the storage and security of such goods.
3.3
The Company can refuse
delivery to site if it is deemed dangerous to the driver.
3.4
The Customer is
responsible for any costs incurred during delivery due to restrictions
(parking/loading etc..)
3.5
The driver can refuse
delivery in the absence of a signature for receipt from an authorized
person as proof of delivery.
3.6
If a delivery is refused
or nobody accepts the order ,
re-delivery will be charged at twice the original cost. If the original
cost of delivery was wavered, re-delivery will be charged at a minimum
cost of £50.00.
3.7
A 25% handling fee will
be charged on all returned goods. No damaged ,defaced or opened goods
will be accepted.
4.
Price:
4.1
Goods will be charged at
the prices current at the time of dispatch.
4.2
The price list is not an
offer. The Company can reject any order. The Company is not bound by an
order until an official acknowledgement letter has been raised.
4.3
All goods and services
remain the property of the Company until paid for in full
4.4
If goods or services are
not paid for the Company reserves the right to enter the Customer s
premises to retrieve/reverse the goods/services.
4.5
If the Customer fails to
pay for goods/services or stops payment, the Company has the right to
claim legal fees and any other costs as a result of the Customer s
failure to pay.
5.
Installation.
5.1
“Installation” means
laying a floor to a sound subfloor. The Company will require additional
payments should sub-floor prep work be required.
5.2
Running of cables and
services is not the responsibility of the Company. Should a fitter agree
to undertake this type of task, no responsibility or liability will be
accepted by either the
Company or it s representatives
5.3
No responsibility or
liability will be accepted by the company for damage to cables or pipes
that are not fitted to building regulations.
5.4
A Customer Satisfaction
form is issued by the fitter at the end of each job. Once the Customer
has signed this document as being satisfied, the document constitutes
confirmation the works have been carried out to the Customers
expectations.
6.
General:
6.1
Samples: each piece of wood is
unique in grain and colour and therefore cannot be accurately
representative of a full floor.
6.2
The Company may at it s
discretion suspend or terminate the supply of any goods /services, if
the client fails to make payment or defaults in any of their obligations
under the contract or any other agreement with the company.
6.3
The company accepts no
financial responsibility for late deliveries
or delays in
job starts. The company will not accept penalty clauses or
payment reductions unless agreed in writing and signed by a Director of
the Company.
6.4
Any
claim for damaged goods delivered
or goods delivered in the wrong
size ,quantity or description must be made within 24 hours of receipt.